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Terms and Conditions

Effective Date: 14 July 2026
Last Updated: 14 July 2026

These Terms and Conditions ("Terms") govern your access to and use of this website, including all pages, content, features, forms, links and services made available through it (collectively, "this Website").

This Website is owned and operated by or on behalf of Good Foodie Group Sdn Bhd (202601014114 / 1676212-V) ("the Business", "we", "us" or "our").

By accessing, browsing or using this Website, submitting an enquiry, contacting us through this Website or otherwise interacting with this Website, you ("you", "your", "the visitor" or "the user") agree to be bound by these Terms. If you do not agree with these Terms, you must stop using this Website immediately.

1. Definitions

In these Terms:

"the Business" means the business, company, organisation or individual that owns, operates or is represented by this Website, whose identity and contact details are stated on this Website.

"this Website" means this website, including all its pages, subpages, content, images, text, forms, features, downloads and functionality.

"the Providers" means, individually and collectively, each independent service provider engaged by or on behalf of the Business in connection with the design, development, creation, publication, hosting, storage, security, maintenance, management, administration or technical operation of this Website, including the operator of any website platform, template system, content management system, self-service portal, hosting infrastructure, security infrastructure or deployment system used by or for this Website, together with each of their respective holding companies, subsidiaries, related companies, affiliates, directors, officers, shareholders, employees, contractors, subcontractors, licensors, agents, partners and successors in title. A reference to "a Provider" is a reference to any one of them.

"Content" means all text, images, graphics, logos, photographs, videos, audio, data, information, prices, menus, promotions, offers, claims, descriptions, documents and other materials appearing on or made available through this Website.

"Services" and "Products" mean any services, products, goods, offerings, menus, packages or programmes described, promoted or referred to on this Website.

2. Use of This Website

This Website is provided for general information about the Business and its Products and Services, and to enable visitors to contact, enquire with or engage the Business.

You may use this Website only for lawful purposes and in accordance with these Terms.

You agree that you will not:

  1. use this Website in any way that breaches any applicable law or regulation of Malaysia or any other jurisdiction, including the Communications and Multimedia Act 1998;
  2. use this Website for any fraudulent, misleading or harmful purpose;
  3. attempt to gain unauthorised access to this Website, its administration or content management systems, its server, hosting environment, database or any connected system;
  4. introduce viruses, malware, spyware, harmful code or any other malicious material;
  5. attempt to interfere with, disrupt, overload, probe, scan or damage this Website, its hosting infrastructure or its security measures;
  6. copy, scrape, harvest, extract or collect data or Content from this Website by automated means without prior written consent;
  7. reproduce, duplicate, republish, sell or commercially exploit any part of this Website or its Content without prior written consent;
  8. impersonate the Business, any Provider or any other person or entity; or
  9. use this Website to transmit spam, unsolicited communications or unlawful material.

We and the Providers each reserve the right to restrict, suspend or block access to this Website for any user who breaches these Terms, and to report unlawful activity to the relevant authorities.

3. Content Is Published by the Business

You acknowledge and agree that:

  1. all Content on this Website, including all business information, descriptions, prices, menus, promotions, images, claims and offers, is supplied, uploaded, published, controlled, approved or authorised by the Business;
  2. this Website operates on a self-service publishing system through which the Business may itself create, edit, update and publish Content at any time, and such changes may go live immediately without any review, moderation, verification, approval or editorial input by any Provider;
  3. no Provider authors, selects, endorses, monitors, moderates, reviews or verifies the Content of this Website, and no Provider has any editorial responsibility or control over the Content;
  4. the Business is solely and exclusively responsible for the legality, accuracy, completeness, decency, licensing and suitability of all Content on this Website; and
  5. any complaint, claim or dispute concerning the Content of this Website is a matter for the Business alone.

4. Information Purposes Only

The Content on this Website is provided for general information purposes only.

While reasonable efforts are made to keep the Content accurate and up to date, the Business does not warrant or guarantee that all Content is complete, accurate, current or free from errors at all times.

Prices, promotions, availability, opening hours, menus, packages, specifications, images and descriptions of Products and Services may change from time to time without prior notice, including through immediate self-service updates by the Business. Images are for illustration purposes and actual Products and Services may differ.

Nothing on this Website constitutes professional advice of any kind, including legal, financial, tax, medical, health, nutritional, technical or other professional advice, unless expressly stated otherwise and provided by an appropriately qualified person. You should obtain appropriate professional advice before acting on any information found on this Website.

5. No Offer and No Guaranteed Availability

The display of any Product or Service on this Website is an invitation to treat and does not constitute a binding offer.

Any enquiry, booking request, order request or form submission made through this Website is subject to acceptance, confirmation and availability. A binding agreement for any Product or Service arises only when expressly confirmed by the Business, or as otherwise provided under applicable law or any separate written agreement between you and the Business.

Any purchase, booking, engagement or transaction between you and the Business may be subject to additional terms communicated to you at the relevant time, including quotations, invoices, booking confirmations, sales terms or service agreements. If there is any conflict between such additional terms and these Terms, the additional terms shall prevail in relation to that transaction.

No Provider is a party to, or responsible for, any transaction, agreement or dealing between you and the Business.

6. Enquiries and Form Submissions

Where this Website provides contact forms, enquiry forms, booking forms, WhatsApp links, telephone links, email links or similar features, you agree that:

  1. the information you submit is true, accurate and complete;
  2. you are authorised to provide the information submitted;
  3. submission of a form or message does not by itself create any binding obligation on the Business or any Provider; and
  4. response times may vary and are not guaranteed.

Personal data submitted through this Website is handled in accordance with our Privacy Policy and Personal Data Protection Notice, which forms part of these Terms.

7. Intellectual Property

Unless otherwise stated, all Content on this Website, including the business name, logo, brand elements, text, images, graphics, photographs and marketing materials belonging to the Business, is owned by or licensed to the Business and is protected by applicable copyright, trade mark and other intellectual property laws.

The design, layout, structure, templates, frameworks, source code, software, systems, tools, portal technology and underlying platform of this Website are owned by or licensed to one or more of the Providers and remain the property of the relevant Provider or its licensors at all times. Nothing in your use of this Website transfers any such rights to you.

You may view, download and print pages from this Website for your own personal, non-commercial use only. You must not otherwise reproduce, modify, distribute, republish, display, transmit or exploit any part of this Website or its Content without prior written permission from the relevant owner.

Nothing in these Terms grants you any right or licence to use any trade mark, logo or brand name displayed on this Website.

8. Content Complaints and Takedown

If you believe that any Content on this Website is unlawful, infringing, defamatory, misleading, obscene, harmful or otherwise objectionable, you should notify the Business promptly using the contact details published on this Website, providing sufficient detail to identify the Content and the basis of the complaint.

You acknowledge and agree that:

  1. responsibility for reviewing and resolving Content complaints rests with the Business;
  2. any Provider may, but is not obliged to, remove, disable, restrict or suspend access to any Content or to this Website in whole or in part, at any time and without prior notice, where it reasonably believes the Content may be unlawful, infringing or harmful, where required by law, court order, regulator or hosting or domain authority, or where necessary to protect its systems, other customers or its own legal position; and
  3. no Provider shall be liable to you, the Business or any third party for any removal, disabling, restriction or suspension carried out in good faith under this clause.

9. Third-Party Links, Content and Services

This Website may contain links to, embed or integrate third-party websites, platforms, tools and services, including but not limited to social media pages, messaging platforms, map services, review platforms, booking systems, payment gateways, analytics tools and video platforms.

Such third-party websites and services are not under the control of the Business or the Providers. Links and integrations are provided for convenience only and do not constitute endorsement.

Neither the Business nor any Provider is responsible for the content, accuracy, availability, security, policies or practices of any third-party website, platform or service, or for any loss or damage arising from your use of them. Your use of third-party websites and services is at your own risk and subject to their own terms and policies.

10. Website Availability and Technical Matters

Reasonable efforts are made to keep this Website available and functioning properly. However, neither the Business nor any Provider warrants that this Website will be:

  1. available at all times or without interruption;
  2. free from errors, defects, bugs or omissions;
  3. free from viruses or other harmful components;
  4. compatible with every device, browser, operating system or connection; or
  5. immune from cyberattacks, outages, hosting failures, domain issues, DNS issues or other technical incidents.

Access to this Website may be suspended, restricted or discontinued at any time, whether for maintenance, updates, technical reasons, security reasons, suspension of the underlying hosting or subscription arrangements between the Business and any Provider, or otherwise, without prior notice and without liability to you.

11. Website Design, Hosting and Infrastructure Providers

This Website may have been designed, developed, published, hosted, secured, maintained or managed by one or more Providers as independent service providers engaged by the Business.

You acknowledge and agree that:

  1. each Provider provides website design, platform, hosting, security or technical services to the Business only, and does not owe any duty, obligation or responsibility of any kind to visitors or users of this Website;
  2. no Provider is the owner or operator of the Business and no Provider is responsible for the Business, its Products, Services, pricing, promotions, claims, conduct or operations;
  3. each Provider acts solely as a passive technical service provider and conduit in respect of the Content of this Website, which is supplied, published, approved or authorised by the Business as described in clause 3, and no Provider independently verifies such Content;
  4. no Provider shall be liable to you or any third party for any loss, damage, claim, cost or expense arising from your use of this Website, your reliance on any Content, any Content published by the Business, or any dealing, transaction or dispute between you and the Business;
  5. any credit, badge, link or attribution to a Provider appearing on this Website is for identification purposes only and does not make that Provider a party to any relationship between you and the Business, nor an endorser of the Business or its Content; and
  6. the protections, disclaimers, exclusions and limitations of liability in these Terms which are expressed to apply to the Providers are intended to benefit, and be enforceable by, each Provider to the fullest extent permitted by law.

12. Disclaimer of Warranties

To the maximum extent permitted by law, this Website and its Content are provided on an "as is" and "as available" basis, without any representation, warranty or guarantee of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, reliability or non-infringement.

Nothing in these Terms excludes or limits any warranty, guarantee, right or remedy which cannot lawfully be excluded or limited under the laws of Malaysia, including under the Consumer Protection Act 1999 where applicable.

13. Limitation of Liability

To the maximum extent permitted by law, neither the Business nor any Provider shall be liable for any indirect, incidental, special, consequential or punitive loss or damage arising out of or in connection with your access to or use of, or inability to access or use, this Website, including but not limited to:

  1. loss of profits, revenue, business or opportunity;
  2. loss of data;
  3. loss of goodwill or reputation;
  4. business interruption;
  5. device or software damage;
  6. reliance on any Content;
  7. any act, omission, content publication or content change made by the Business through its self-service publishing system; or
  8. any dealing between you and any third party linked to or referred to on this Website.

Where liability cannot be excluded but can be limited, and to the extent permitted by law, the total aggregate liability of the Business and the Providers together, arising out of or in connection with this Website, shall be limited to RM100 or the amount actually paid by you (if any) for the specific matter giving rise to the claim, whichever is higher.

Nothing in these Terms excludes or limits liability for fraud, or for death or personal injury caused by negligence, or for any other liability which cannot be excluded or limited under applicable law.

14. Indemnity

You agree to indemnify and hold harmless the Business and each Provider, and their respective directors, officers, employees, contractors and agents, from and against any claims, losses, liabilities, damages, penalties, costs and expenses (including reasonable legal fees) arising from:

  1. your breach of these Terms;
  2. your misuse of this Website;
  3. your breach of any applicable law or regulation; or
  4. any content, information or material you submit through this Website.

15. Personal Data and Privacy

The collection, use, processing, disclosure, retention and protection of personal data in connection with this Website are governed by our Privacy Policy and Personal Data Protection Notice, which is published on this Website and forms an integral part of these Terms.

By using this Website, you acknowledge that you have read and understood the Privacy Policy and Personal Data Protection Notice.

16. Cookies

This Website may use cookies and similar technologies as described in the Privacy Policy and Personal Data Protection Notice. By continuing to use this Website with cookies enabled in your browser, you consent to the use of cookies as described therein.

17. Suspension, Modification and Discontinuance

This Website, its Content, features, Products, Services, pricing and promotions may be changed, updated, suspended, replaced or discontinued at any time without prior notice, including where the hosting, subscription or service arrangements between the Business and any Provider are suspended, expire or terminate.

Neither the Business nor any Provider shall be liable to you for any modification, suspension or discontinuance of this Website or any part of it.

18. Force Majeure

Neither the Business nor any Provider shall be liable for any failure, delay or interruption in the availability or performance of this Website caused by circumstances beyond reasonable control, including but not limited to natural disasters, fire, flood, epidemic or pandemic, government action, war, riot, civil unrest, power failure, internet or telecommunications failure, hosting or server failure, domain or DNS failure, cyberattack or third-party service failure.

19. Severability

If any provision of these Terms is held to be invalid, unlawful or unenforceable by any court or authority of competent jurisdiction, that provision shall be modified or interpreted to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.

20. No Waiver

Failure or delay by the Business or any Provider to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other right. Any waiver must be made in writing to be effective.

21. Assignment

You may not assign or transfer any of your rights or obligations under these Terms. The Business may assign or transfer its rights and obligations under these Terms to any successor, purchaser or related entity without notice to you.

22. Governing Law and Jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them or this Website (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of Malaysia.

You agree to submit to the exclusive jurisdiction of the courts of Malaysia in respect of any such dispute or claim.

23. Changes to These Terms

These Terms may be updated or revised from time to time. The updated version will be published on this Website with a revised "Last Updated" date.

Your continued use of this Website after any updated Terms are published constitutes your acceptance of the updated Terms. You are encouraged to review these Terms periodically.

24. Entire Agreement

These Terms, together with the Privacy Policy and Personal Data Protection Notice and any additional terms applicable to a specific transaction between you and the Business, constitute the entire agreement between you and the Business in relation to your use of this Website, and supersede all prior understandings relating to the same subject matter.

25. Contact

If you have any questions about these Terms, or wish to make a complaint about any Content on this Website, please contact the Business using the contact details published on this Website, including any telephone number, WhatsApp number, email address, contact form or business address displayed on this Website.

26. Acknowledgement

By accessing or using this Website, you acknowledge that you have read, understood and agreed to be bound by these Terms and Conditions and the Privacy Policy and Personal Data Protection Notice published on this Website, including the provisions protecting the Providers set out above.